Can't find your photos or our email?
You don't need a password. A sign-in link sent to your email opens all your orders.
Updated
- Step 1: First, look in your spam or promotions folder, and search your email for “Proud Look”.
- Step 2: Still nothing? Go to Sign in, type the email address you paid with and tap Email me a sign-in link.
- Step 3: Open the email “Your Proud Look sign-in link” and tap the link. It works for 24 hours.
- Step 4: You land on My headshots, with every order you've made. Tap one to open its gallery.
Good to know
- Use the same email address you paid with. A different one won't find your order.
- Photos are deleted 7 days after delivery. After that, the order still shows but the photos are gone.
- Not sure which address you used, or the link never arrives? Email support@proudlook.com and we'll find your order.
Still stuck?
Email us at support@proudlook.com and tell us the email address you used to order. A person reads every message, in English or Spanish, on weekdays from 9 to 5 Eastern time.